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Inbound Services
- 24 hours a day -7 days a week
- Customer service
- Order entry
- Voicemail
- Large and small projects
- Catalogue order entry
- Mail order
- Lead capture
- Internet Live Chat
- We will guide your customers
directly .
- Coupon redemption
through your website, answering all their
- Dealer locate
questions
and concerns before they
- Information and referra
complete their purchases
- Fundraising and donation lines
- Market research
- Upsale
- After hours and overflow
- Custom data transmission
- Answering service
- Reservation bookings
- Emergency response
Web Services
- Live online inquiry handling
- Live online technical support
- E-commerce transaction handling
- One on one relationship marketing
- Live online sales and order entry
Emergency
Response Services
- Trouble shooting with highly trained
agents
- Escalation
- Dispatching services
- Emergency on-call companies
- Emergency paging
- Corporate reception
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