Call Center Solutions


Inbound Services

  • 24 hours a day -7 days a week
  • Customer service
  • Custom data transmission
  • Order entry
  • Virtual Receptionist  -  Do you need some help around the office? Too many phone calls and inquiries you don’t have the time to deal with? Consider outsourcing to Sago with our Virtual office solution.

    Sago can answer some or all of your calls just like a receptionist would. Your customers or clients dial your business phone number that is then answered at theSago Call Center by one of our highly trained reception agents. The call is answered exactly to your specifications and is handled as per your instructions. Your customers won't even realize they've reached an outside call center. We can even screen your calls, transferring urgent or important ones to your home office while diverting or taking messages from other callers, to allow you to focus on running your business.
  • Voicemail
  • Catalogue order entry
  • After hours and overflow   
  • Mail order                             
  • Lead capture
  • Coupon redemption
  • Dealer locate
  • Internet Live Chat
  • Information and referral
  • Fundraising and donation lines
  • Market research
  • Upsale
  • Answering service
  • Reservation bookings
  • Emergency response
        Web Services
  • Live online inquiry handling
  • Live online technical support
  • E-commerce transaction handling
  • One on one relationship marketing
  • Live online sales and order entry       
        Emergency Response Services
  • Trouble shooting with highly trained agents
  • Escalation
  • Dispatching services
  • Emergency on-call companies
  • Emergency paging
  • Corporate reception