Interactive Voice Response solutions
by Sago is the leader amongst computer telephony development firms and telecommunications
service bureaus. We specialize in automated surveys, outbound dialing automation
and customization of interactive voice response and computer telephony applications.
Your business has special needs. Finding interactive voice response systems
that accommodates you is the real challenge. Sago can provide you with the
one stop call processing system you will ever need because we give a close
look at your business communication needs and then customize the application
to accommodate you and can also customize the application the way it will
fit your business.Good news is that, you do not have to pay for the development
of your IVR from scratch , since we have an application which is off the
shelf software and already developed and all we have to do is to incorporate
the feature you need on top of what we have already as standard feature in
application. At Sago we combine our knowledge base and past years and years
of the call processing industry, with an understanding of your business to
provide you with best system solution. Your investment is maximized, your
special requirements are met, and the benefits begin to pay you back immediately.
You are involved directly in the development of your system assuring you
the commitment and personal customer service you deserve.
Interactive Voice Response Integration
Sago IVR integrates well on industry Centrex,
PBXs, and with Central Office switches. It lets your company function the
way you normally do, in most cases streamlined back and front end processes
, hence reduced overheads and increased profitability , it handles all calls
automatically without delaying assistance to clients, allowing suppliers
to check inventories or allowing employees or independent contractors access
messages from any where by unique password.
Sago IVR applications are not stand alone solutions. Applications are executed
inside of a mailbox on your system. IVR supports T1, E1, ISDN, DID, and analog
interfaces. Callers can dial into an application directly or dial into the
system and select an application to use. IVR runs on Dialogic (digital and
This is the information age and it is how the information about your business
travels between you, your vendors and your clients that is critical. Effective
communication can have a dramatic impact on your clients and can appreciably
affect your business. In business, you cannot afford to take chances with
a communication system that is unreliable. You require an IVR system that
operates keeping the needs of your business in mind. A system that keeps
information in control and has the scalability to grow with your business,
without adding huge overheads and other costs. A system that intelligently
integrates your computers and information with changing technologies.