Predictive Dialing

• Instantaneous Live Call Transfer with NO delay time
• Increase productivity of agents by up to 400%
• No expensive servers
• No need to maintain Database or Network Administrators in house
• Same day Deployment
• CRM Packages Integration
• Goldmine Integration
• ODBC (Other Data Bases Connectivity)
• List management
• Data Pop up
• Flexible Import and Export database utility
• Answering Machine Detection
• Automatic pre recorded message delivery
• Instant Tagging of call variables by agents
• Flexibility of working stand alone
• Network able and central database connectivity
• Script pop ups
• Instantly send information through Fax & Email
• Interface with industry standard head sets
• Call Pacing set up
• Pre Dial and Post Dial Prefixes
• In house or Remote Call Transfer
• Call Conferencing
• Unlimited Call Groups
• Back end database
• Add records on the fly
• Do Not Call list integration
• Automatic Dial List Mapping
• Extensive Reporting Flexibilities
• Option of dedicating up to 3 lines per agent
• Real time line status
• Real time Call Logging and Call Trace
• Agent Call Organizer
• Agent Call Scheduler
• Agent Call Reminder
• Call Recording